Have You Ever Obeyed A Bad Work Policy?
Interviews can assist an employer in determining whether or not a candidate understands the company’s protocols and can function effectively within the organization’s broader culture. Interviewers frequently ask questions about your response to a difficult policy in order to acquire valuable insight into your personality, work habits, and value system throughout the interview process. In order to feel more secure while addressing challenging policies in an interview, it may be beneficial to review some often asked questions about problematic policies in advance of the interview. Explaining why employers ask questions about workplace policies that do not make sense to you is the focus of this article, which also includes samples of responses to serve as a guide.
Why do employers inquire about questionable rules and procedures?
This type of questioning is used by employers to discover how you respond to difficult or unexpected situations in the workplace, as well as times in which your perspective conflicts with the policy’s value system. They may also attempt to assess your primary traits as well as your ability to resolve problems in professional interactions. Hiring managers frequently value candidates who can demonstrate both commitment to a company and dedication to their job tasks in the interview process. If you can demonstrate that you are capable of applying critical thinking to a complex problem and identifying significant facts, you may be offered a position.
What to say in response to the question “Have you ever complied with a terrible policy at work?” a question for an interview
Listed below are some strategies you can take in order to prepare for this particular interview question:
Define a specific policy for your organisation.
Analyze your previous work experiences to identify a situation in which you disagreed with a policy choice and then either followed the rule to fulfil the requirements of your position or addressed a supervisor to make constructive suggestions for improvement. Selecting a specific incident can assist you in developing a specific response and/or keeping your attention on this anecdote while delivering your response. This strategy may also assist you in being calm and composed during the interview process, allowing you to provide a well-thought-out response that both best answers the question and highlights your professional abilities.
Provide a detailed explanation of your position.
Remember to utilise brief language when answering inquiries regarding business policies at your prior positions in order to effectively communicate your workplace stories. Consider outlining the many issues you wish to discuss during the interview in order to better prepare for this response in advance of the interview. If you like to improvise an answer, it may be beneficial to set aside a few seconds to think about how you should respond. As a result, you will be able to more effectively respond to all portions of an interviewer’s inquiry and explain why you made the decisions you did more completely.
Maintain a good attitude.
Remember to keep a positive attitude throughout your response, especially while describing the conditions of a complicated employment scenario. When dealing with this situation, it’s critical to keep your attention on your own perspective and cognitive process. During an interview, interviewers are frequently more interested in acquiring particular details about your response to an employer’s activities than they are in learning about the work standards and procedures of another organisation.
Emphasize the lessons you’ve learned from a particular situation.
I believe it is critical to emphasise the lessons you learnt from dealing with a policy issue at work and how you may apply these concepts to other circumstances in the future. This helps you demonstrate your ability to improve professionally after dealing with a difficult issue, and it also allows you to retain a more upbeat attitude throughout the situation. For example, if you indicate that you assisted a company in improving its overtime policy, you may include how you gained valuable cooperation skills as well as the need of relaxing in order to be more productive at your place of employment.
Examples of responses to the question “Have you ever followed a terrible corporate policy at work?”
Here are some examples of how you can respond to questions concerning previous work experiences:
Example No. 1
While working at my prior employer, I was required to follow a policy with which I disagreed. I was employed as a sales representative for a medical supply firm at the time of the incident. My manager implemented a policy after I had been in the position for two years. The policy required all sales reps to complete a form after each interaction with a customer. I and my other sales representatives noticed that this activity was extremely time-consuming, despite the fact that we had already taken thorough notes using our company’s enterprise management software. During my tenure as CEO, the policy shift resulted in our lowest quarterly revenue figures in history, which had never happened previously.
After a month of slow progress, my colleagues and I met with our manager and offered that we work without the additional forms for two weeks, which resulted in our numbers growing once more. In exchange for changing the form policy to one form each week, our manager consented, and the sales department returned to its previous position as one of the company’s most profitable divisions. I gained a great deal from this experience in terms of talking and negotiating with management, and our new manager made it a point to consult with all staff before making any big policy changes.”
Example No. 2
“In my last job, I was a retail worker for a clothing chain named Sunnyside Clothing. When I worked in this capacity, there was one situation in which I had a different perspective on a policy than my store manager did. She wished to increase the efficiency of our clothing folding and stacking by changing the way we folded and stacked garments. As a result of this decision, our stocking abilities were actually slowed because we had to re-train for this task and encountered difficulties when incorporating this change into the existing procedure.
After a month, we gained used to the new policy and eventually became just as fast with the new folding sequence as we were with the old one before. After reflecting on the circumstances, I can say that it was a beneficial move, despite the difficult adjustment period that occurred in the first few weeks following the implementation. It was easy for us to comply with the change since we trusted our manager, and she was convinced that the new methods would give the business a more sophisticated appearance, which I believed to be accurate. I learnt to put my faith in the decisions of my experienced bosses, and I’ve done so at all of my subsequent positions.”
Example No. 3:
While working as an intensive care unit nurse at Islamabad Children’s Hospital, I came across a circumstance in which I had to follow company policy despite the fact that it was an inefficient way to carry out my responsibilities. Because of this, our supervisor changed the format of our schedules, which went from rotational shifts to a pre-determined weekly plan. Some nurses were forced to work a large number of overnight shifts in a succession, as opposed to our former structure, which spread them out more uniformly.
Despite the fact that we were becoming progressively overworked over the next two months, I and my colleagues nurses agreed to go through with this update. When I realised that my lack of sleep was having an impact on the quality of care I was providing to my patients, I decided to speak with my supervisor about the matter. They were unaware that the ICU nurses were feeling overworked because none of us had addressed policy modifications to ensure that we remained in compliance with our employer’s requirements. After apologising profusely, our supervisor promptly altered the schedule back, emphasising the necessity of questioning poor workplace practises while also providing high-quality patient care.
Example No. 4
Following graduation with my Ph.D., I got work at a small psychological practise in my college town, where I discovered an unfavourable business policy that I had to work around. During my three years in the office, I had the opportunity to learn a great deal from the practice’s owner, who was a highly experienced and recognised psychologist. During my sixth month on the job, she made the decision to schedule 45-minute visits rather than our typical hour-long sessions in order to accommodate more new patients. Despite the fact that I agreed with this goal, I was aware that our present patients would benefit from the additional 15 minutes we spent with them.
After observing a large increase in the number of patients over the course of the following month, I decided to follow policy. Even though the meetings were only 45 minutes long, we were able to address our patients’ most pressing concerns and give them with competent counselling assistance. Many of our patients reported happiness with the move as well, stating that the shorter sessions were more convenient for their busy schedules. This event taught me the value of putting your trust in your supervisors and putting your knowledge to work to help as many people as you possibly can, as a result of my mistakes.”
Example No. 5
“For the past six years, I’ve worked as a customer support representative for Unwired, a cell phone service provider. Several changes occurred in management during my time at this organisation, including the appointment of a new supervisor who instituted a rigorous policy prohibiting the use of smartphones during working hours. The presence of our phones beside us did not appear to impede with our ability to reach company quotas, which my colleagues and I initially thought was unnecessary. Despite this, we kept our phones in the break room’s lockers until we needed them. Despite the fact that we were opposed to the new policy, we went ahead and executed it.
After only two weeks of the no-phones rule, my coworkers and I were startled by how much higher our customer service call volume had risen. We discovered that keeping our phones at our workstations throughout the day allowed us to take longer breaks between calls and devote more time to other types of activities, such as responding to emails and doing live chats with consumers. Since that job, I’ve learned to keep my cellphone in my purse during the day and only check it during scheduled breaks. I’ve discovered that doing things this way allows me to be considerably more productive and produce higher-quality work.”
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